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Shannon Santorineos – successful in Customer Success

By balki | April 22, 2017 | 0 Comment

When my good friend Raghavan proposed we bring Shannon Santorineous as a special guest for our meetup back in January, I was honestly a little hesitant. I wasn’t sure if our tech-leaning audience would appreciate a Customer Success leader. After I met Shannon and learned more about her background and journey I will admit publicly that I stand […]

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How a team’s chemistry can be indicative of company culture

By balki | April 6, 2017 | 0 Comment

At the last meetup we had a terrific company (Jet Reports) and an engaged audience of many software professionals. We had a leadership team of 4 members from Jet Reports! Thank you Sam McCurdy, Scott Oshiro, Emiley Oster, and Malu Parthasarathy for joining us. It was the first time we showcased a company with a team and it […]

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